THEONLINECHEMIST.UK LTD UK LTD , is dedicated to safeguarding your privacy. This privacy policy, in conjunction with our website terms of use, outlines how we collect, use, and protect your personal data when you interact with our website.
By providing explicit consent through electronic acceptance as detailed in section 14 of this policy, you agree to the practices outlined herein.
1. Information We Collect
We may gather personal data through:
- Forms you fill out (e.g., order or consultation forms)
- Details such as your name, contact details, address
- Automatic data collection through cookies and analytics (e.g., IP address, browser type, visit times)
2. How Data Is Collected
We collect data via direct interactions (account creation, orders, feedback) and automated tools like cookies and tracking technologies.
3. Use of Cookies
Cookies enhance your experience and help us improve the website. You can manage cookie settings through your browser. For more, visit aboutcookies.org .
4. How We Use Your Information
Your data may be used to:
- Process and assess your medication requests
- Verify your identity
- Maintain customer records
- Send service updates or marketing (opt-out anytime)
- Improve site usability and security
5. Sharing Your Information
Your data may be shared with third parties for legal compliance, fraud prevention, service delivery, or IT support. Some may be based outside the EEA, in which case data protection measures will be enforced.
6. Data Storage
All personal data is securely stored on encrypted servers. While we apply strict security measures, data transfer over the internet is at your own risk. Our payment processing is securely managed by Elavon/Realex.
7. Data Retention
We retain your data per healthcare regulations. Accounts can be deactivated on request, but medical records are kept in line with NHS guidelines.
8. Your Rights
You may request correction of inaccurate data, opt out of marketing, or access your records. Contact us at the address or email provided above.
9. Access to Information
Requests for access are typically free unless deemed excessive. Responses are provided within one month unless extended for complexity.
10. Consent
By consenting to our policy, you authorize us to use your data as described. Consent can be withdrawn anytime by contacting us.
11. Policy Updates
This policy is subject to updates, which will be posted on our site. Last updated: 11/06/2025.
12. Complaints
Concerns can be addressed to the UK Information Commissioner's Office. We recommend contacting us first to resolve any issues.
Connect With Us:
Should you have any questions or require further information regarding the services we provide, please do not hesitate to reach out to us at:
Reach us at THEONLINECHEMIST.UK LTD UK LTD ,
Registered Office: REG 122 Regal Court, 42-44 High Street, Slough, SL11EL.Email: info@theonlinechemist.uk
Contact Number: +44 01753 245520
Company Details
THEONLINECHEMIST.UK LTD UK LTD is officially registered under company number - 15779970.
14. Declaration
By agreeing to this policy, you confirm you have read and accepted the terms for how THEONLINECHEMIST.UK LTD UK LTD processes your personal data.